We take great care in making sure all dogs get along well and feel comfortable. Before joining our daycare or boarding, every new dog goes through a meet and greet with our team. This allows us to assess their temperament and social skills in a controlled environment. We also keep group sizes small, so we can closely monitor interactions and adjust playgroups as needed to match dogs with similar energy levels and personalities. Your dog’s safety and happiness are our top priorities!

When your dog attends daycare at Playday Pups, all you need to bring is a leash and lunch if they eat during the day. We provide everything else, including plenty of toys, water, and a fun, safe environment for them to enjoy. If your dog has any special dietary needs or medications, just let us know, and we’ll make sure they’re taken care of!

Yes, we do have an assessment process before your dog can join daycare. We schedule a meet and greet where you and your dog come in for a visit. This allows us to observe your dog’s behavior and ensure they’re a good fit for our daycare environment. It’s also a great opportunity for you to see our facilities and ask any questions you might have. This process helps us ensure a smooth transition and that all dogs can enjoy their time with us safely and happily.

We are committed to providing personalized care for dogs with special needs. If your dog has medical conditions or dietary restrictions, please let us know during the initial meet and greet or when you make your reservation. Tara and Dave can accommodate various needs, including administering medications and following specific dietary instructions. They are trained to handle special requirements with care and attention, ensuring your dog stays healthy and comfortable while with us. Your dog's well-being is our top priority, and we're here to make their time with us as enjoyable and safe as possible.

If your dog gets injured or becomes sick during daycare, we’ll reach out to you right away to inform you of the situation. Depending on the severity of the issue, we can take your dog to a veterinarian or animal hospital for immediate care if needed. Your dog’s health and well-being are our top priorities, and we’ll make sure they receive the necessary attention and treatment. We’ll keep you updated throughout the process to ensure you’re informed and involved in any decisions.

With a small group size to ensure each dog receives plenty of attention and care. Typically, we have 10-15 dogs in daycare at the same time, with supervision provided by Tara and Dave. They are always present and actively engaged, monitoring interactions and ensuring a safe and enjoyable environment for all the dogs. This hands-on approach allows us to quickly address any issues and provide personalized care, making sure every dog has a positive and enriching experience.

For privacy and security reasons, we don’t offer in-person visits or live video checks during the day. However, we keep you updated on your dog’s day through our app, text, or email. This way, you’ll receive regular updates and can stay informed about how your dog is doing while they’re with us.

We actively engage with your dog throughout the day to keep them entertained and happy. We offer a variety of activities, including supervised outdoor play sessions, interactive games, and fun toys to keep their minds and bodies stimulated. Our dedicated indoor areas provide a cozy space for quieter activities and relaxation. Tara and Dave make sure to spend time actively playing with each dog, ensuring they have a fun and fulfilling experience from start to finish.

To book a daycare spot for your dog, please start by filling out our registration page at Playday Pups Dog Registration. After we receive your information, Tara and Dave will contact you directly to schedule a meet and greet. This visit allows us to get to know your dog, discuss their needs, and ensure they are a good fit for our daycare environment. Once the meet and greet is complete, we'll finalize the booking details and set up everything for your dog's first day.

Yes, you can visit the facility before deciding to enroll your dog. The meet and greet includes a tour of our facilities, allowing you to see where your dog will be spending their time and to meet Tara and Dave. This visit helps you feel confident about your decision and ensures that our environment is a good fit for your dog.

We don’t provide meals for the dogs, as we want to avoid upsetting their tummies. Please bring your dog's normal food if they require it during their stay. This ensures they stick to their usual diet and helps keep them comfortable and happy.

For dogs with allergies or specific dietary needs, we handle their meals with special care. We feed each dog one at a time, separately from others, to ensure there are no mix-ups or cross-contamination. This careful approach helps accommodate any dietary restrictions and keeps your dog comfortable and safe while they’re with us.

We prioritize cleanliness to ensure a hygienic environment for the dogs. Our facilities are cleaned regularly, with thorough disinfection of all areas, including play spaces, sleeping areas, and food bowls. We use pet-safe cleaning products and maintain a strict cleaning schedule to prevent the spread of germs and ensure a fresh, healthy space for your dog. Additionally, we monitor the environment throughout the day to address any spills or messes promptly.

If you need to cancel or change your dog’s scheduled daycare days, that’s no problem at all. We don't charge any fees for changes or cancellations, so you can adjust your plans as needed without any worry. Just let us know, and we’ll make the necessary arrangements.

Our new location on Advanced Rd is in a commercial district, so noise isn’t typically a concern. However, if any dogs are excessively barking, we manage the situation by speaking with them calmly and providing some quiet time indoors if needed. This helps reduce noise and ensures a comfortable environment for all dogs in our care.

At this time, we do not accept extra-large breeds such as Great Danes, Mastiffs, St. Bernards, or Bernese Mountain Dogs at our daycare. However, we understand that every dog is unique, and we are open to making exceptions based on individual circumstances. If you have a specific breed or size in mind, please reach out to us, and we’ll be happy to discuss your dog’s needs and see if we can accommodate them.

When introducing new dogs into the existing group, we start by allowing them to explore the main outdoor yard. We carefully match new dogs with others that have similar temperaments—timid dogs with timid ones, for example—to ensure a smooth and positive introduction. Tara and Dave closely supervise these interactions to help everyone feel comfortable and ensure a harmonious environment for all the dogs.

Yes, you can bring personal items such as blankets for your dog, especially for boarding stays where these items can help your dog feel more at home. However, it’s not necessary for daycare, as we provide plenty of comfort and enrichment throughout the day. If you prefer to bring something for added comfort, feel free to do so!

Currently, we do not offer additional services such as grooming or training during daycare. However, we are actively looking into adding these services in the future to better meet the needs of our clients. Stay tuned for updates as we continue to enhance our offerings!

Mealtimes are managed carefully by feeding one dog at a time to prevent food aggression. If a dog doesn’t eat, we will attempt to feed them a few times to encourage them to eat. If they still don’t eat, we’ll inform you at pickup time so you’re aware of the situation and can address any concerns. Our goal is to ensure that every dog is well-fed and comfortable during their stay.